Full-time On-site IT Assistant Administrator in Madrid

AIM Sport is an international sports marketing and digital advertising company. We work with major sports events and venues worldwide.

We are looking for an IT System Administrator to join our team in Madrid on a full-time, on-site basis. This role focuses on keeping our IT systems running smoothly and supporting employees in their daily work.

You will be responsible for user support, system administration, and basic IT security, working closely with internal teams and external IT partners.

User & IT Support

Support employees with IT issues (hardware, software, access problems)

Troubleshoot Windows and macOS computers, printers, and peripherals

Set up new users, reset passwords, and manage access rights

Systems & Network

Set up and maintain computers and devices

Monitor servers, backups, and network connections

Troubleshoot Wi-Fi, LAN, and VPN issues

Work with external IT providers when needed

Accounts, Security & Software

Manage user accounts in Active Directory and Microsoft 365

Install and update software and operating systems

Ensure antivirus, updates, and basic security rules are applied

Keep software licenses and IT assets organized

Documentation & Processes

Document IT setups, issues, and solutions

Keep IT inventory up to date

Help improve IT processes and daily workflows

Projects

Support or lead small IT projects (upgrades, migrations, new tools)

Help with onboarding new employees

• Experience in IT support or system administration

• Good knowledge of Windows and/or macOS

• Basic understanding of networks and IT security

• Experience with Active Directory and Microsoft 365

• Reliable, structured, and able to work independently

• Good communication skills

• Valid Spanish residence permit (NIE) or Spanish ID (DNI)

• Living in Madrid

• English required

Nice to Have

• Experience with cloud services or basic scripting

• Experience working with external IT providers